Social Background

We JTEKT, has the desire to joint technology for bringing joy to to the planet earth and all working people, considers our customers and end users who utilize our products and services as vital stakeholders.
JTEKT will continue to leverage Monozukuri (manufacturing) and Monozukuri equipment technologies to contribute to solving societal challenges while providing safe and reliable products and services.

The Way of Thinking by JTEKT

Considering the Entire Society as Customers

JTEKT aims to be a solution provider that quickly identifies customers' latent needs, proposes value that exceeds their expectations, and becomes their most trusted advisor.
The business by JTEKT group is solving societal problems with our core competencies used in various industries such as mobility, steel, rail, aviation and aerospace, as well as contributing to the SDGs by proposing carbon-neutral products, etc.
In addition, in recent years we have been promoting "Human Resource Development and Framework Building" with the aim of becoming "a company where every employee can say what they want to say and do what they want to do", and then proactively asking "what customers want" and "what should I do to meet customer needs".
JTEKT constantly strive to provide value at "good quality at an affordable price" with the collective capabilities of JTEKT Group, considering the entire society as our customers in addition to our regular business customers.

Approach to Quality Control and Quality Assurance

In the concept of "Quality belongs to Customers", Establishing a quality policy with the motto of "Customer First", we are working on a variety of quality improvement activities. In this quality policy,we emphasize design quality and manufacturing quality, and clarify our belief building quality in each individual's work and each process at each stage of manufacturing will lead to quality improvements and gaining customer trust.
As quality assurance system, the Quality Cross-Functional Meeting, chaired by the Chief Quality Officer（CQO）, we determine company-wide issues and actions. At quality meetings for each region and manufacturing plant, we strive to maintain and improve quality on a daily basis by aligning vectors within the entire company, addressing individual issues and discussing them.
In addition, we are working to create safe and comfortable products in collaboration with internal departments such as Design, Production Engineering, and Production.

Quality Policy

Adhering to the theme of "Quality First", we offer products which earn the trust and satisfaction of our customers.

• Making decisions and taking swift action from the standpoint of our customers
• Improving design and manufacturing quality through the ingenuity of all members

How we approach to Quality Assurance

[ Communication ]

Initiated Development of a Drone Attitude Control System in Partnership with a Customer

Based on the competence of electric power steering, which is responsible for steering automobiles, we have begun developing a "flight controller" system that controls the flight state and speed of drones.
Social issues such as declining birthrates, aging population, and aging infrastructure are occurring. To solve these issues, the use of drones for facility inspection and cargo transportation is becoming more widespread. This is why there is a growing need for reliable domestic drones.
In this context, JTEKT has been proposing the high heat-resistant lithium-ion capacitor Libuddy^🄬 to drone manufacturers as a solution that contributes to improving drone performance since 2022. In collaboration with Prodrone Inc., a drone-related startup in which JTEKT has invested, we are developing and verifying attitude control systems through continuous flight tests and various element tests.

Participating in "STATION Ai," One of the Largest Open Innovation Hubs in Japan

We have moved into STATION Ai, one of Japan's largest open innovation hubs, which opened in Nagoya city, Aichi in October 2024. Leveraging the knowledge of its core competency platform and solution co-creation center, the company will further strengthen collaboration with external parties, including startups, to create new solutions.

Newly Developed Low-Torque Tapered Roller Bearings Contribute to Improved Fuel Efficiency in Large Passenger Vehicles

The newly developed tapered roller bearing "LFT-Ⅴ" has been adopted as the rear differential bearing for Isuzu Motors Limited's pick-up passenger vehicle "MU-X," which is sold in over 60 countries and regions around the world, including Thailand, Australia, South Africa, the Middle East, and Central America. Even in mobility that requires off-road performance and durability, it contributes to carbon-neutral fuel efficiency and reduced CO₂ emissions. The low-torque technology of bearings is promoting the realization of carbon neutrality together with our customers.