Realization of "People and Site 1st Management" through improved employee engagement

In the JTEKT Group 2030 Vision, we set up eNPS(employee Net Promoter Score) as an indicator to measure employee engagement for the first time as a KPI related to non-financial capital, in line with our commitment to management that values "people" and "the Earth".
In order to transform ourselves into a "solution provider that creates the future of the mobility society," it is essential for each and every employee to exercise their own abilities, sincerely address the issues faced by our customers and society, and continue to take on new challenges. In order to provide value that exceeds customer expectations, it is important to enhance employees' problem-solving skills and create a work environment where everyone can take on challenges without fear of failure.
We believe that creating such an "environment in which employees can work with vitality" is the essence of the "people- and workplace-centered management" that JTEKT upholds, and is directly related to improving employee engagement (eNPS). In addition, we will visualize the workplace conditions based on employee engagement survey results, and, through dialogue at each workplace, foster a shared understanding of the current condition and identify necessary improvement measures.

Ongoing initiatives

The result of eNPS, a quantitative indicator of "People and Site 1st Management", was -69 points in FY2023. In FY2024, it improved by 11 points to -58.
We believe this improvement is partly driven by the announcement of the second medium-term management plan, which clarified our vision and increased the sense of expectation and understanding among employees. We will continue to identify issues at each workplace based on the analysis of the engagement survey and dialogues, and use these insights to drive workplace improvements.

Employee Engagement（eNPS）